Are all your releases official products ?

Yes, we only release official material, approved by studios, publishers, composers, and IP owners.

Do you pay royalties to artists involved?

We try to make sure that artists are compensated for each OST sales when negotiating with studios, publishers and IP owners.

Do you open preorders for a long time?

Each project is different, but in general the preorder periods run for 1 to 2 months.

Do you ship to my country?

We ship our products worldwide, including North America, Europe, Asia and Australia. You should find your country in the drop-down list in the checkout form. If not, please contact us at hey@kidkatana.com

Where do you ship from?

We ship all the orders from a professional warehouse in France.

How are the shipping fees calculated ?

When you enter your location, your order is updated with the corresponding fees. We make our best to secure the best shipping partners, while maintaining a decent quality in logistics

Can I pay in USD ?

Yes, our system takes into account the location / language of your web browser to switch to the correct currency.

When can I expect my order to arrive?

If it’s a preorder, we usually state the promised delivery date in the product information. If it’s a regular order, you’ll receive it in the 3 to 5 business days following your order. If your order mixes preorder and regular items, the shipping will unlock when the preorders are done.

What happens if my product is damaged?

Please contact order@bigwax.fr cc hey@kidkatana.com and we’ll find the best solution for your problem.

Where are your products manufactured?

We manufacture everything in Germany, in one of the leading press plants in the world (Optimal Media). That’s how we ensure we have the best quality products, and innovation such as BioVinyl, the first vinyl 100% plastic-free.